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Pete Basiliere is Gartner’s research director for print markets and management, conducting research and providing insight on production print and mail systems and applications including best practices, market strategies and technology trends. Mr. Basiliere assists suppliers and end users with practical advice relating to Gartner's Automated Document Facility (ADF 2.0) and customer relationship management (CRM) printing concepts as well as production print and mail operations and security matters. He has spoken at numerous industry events including the On Demand Conference, the GATF Technology Alert Conference and Gartner’s Print and Imaging Summit.

Mr. Basiliere has 30 years of printing and direct mail experience in operations, engineering, customer service and purchasing management, having worked for Liberty Mutual Insurance Company, NEBS, PVA-EPVA, John Harland Company and others. The National Association for Print Leadership (NAPL) published his two books: Diversifying with Mail and Fulfillment Services: Unlocking Hidden Profit Potential and Successful Print Buying: A Guide to the Cost-Effective Procurement of Printing. Mr. Basiliere earned his BA at Bates College and MBA at The University of New Hampshire.
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Pete Basiliere

Pete's Perspective

Print is a critical component of every company's customer communications. Print will not go away but will continue to evolve. "Pete's Perspective" column, by Gartner's Pete Basiliere, offers advice that enables high volume transaction output (HVTO) managers to ensure their operations remain a key, relevant element of customer communications campaigns.

Current Articles

The Redefining Recession: From Printing to Cloud Printing Services
Pete Basiliere  1/4/2010

H1N1 is Upon Us: Are You Truly Prepared?
Pete Basiliere  11/5/2009

Decisively Digital – Print 09 Confirms Offset Is in Decline
Pete Basiliere  9/28/2009

Seize the Golden Opportunity to Slash Your Office Printing Costs Now
Pete Basiliere  7/13/2009

Don’t Kid Yourself – Will Your Operation Continue During A Pandemic?
Pete Basiliere  5/18/2009

Strategic Document Outsourcing Cuts Costs and Improves Customer Communications
Pete Basiliere  4/13/2009

Production Print Buyers Prefer Digital Printing to Offset Printing
Pete Basiliere  2/2/2009

What Will Canon Do?
Pete Basiliere  10/27/2008

Oil Baths and Print Quality
Pete Basiliere  10/6/2008

What’s Hype, What’s Real?
Pete Basiliere  7/22/2008

Something Completely Different: 3-D Printing
Pete Basiliere  6/10/2008

Pete's Perspective: Cost Containment at Low Cost
Pete Basiliere  5/27/2008

Into the Breach – Again!
Pete Basiliere  4/28/2008

Into the Breach – Again!
Pete Basiliere  2/4/2008

ADF 2.0 - The Next Generation
Pete Basiliere  12/17/2007

Pete's Perspective: Are Either Google or CRM Printing Relevant?
Pete Basiliere  12/2/2007

Pete's Perspective: Just How Secure Is Your HVTO Operation?
Pete Basiliere  10/1/2007

GRAPH EXPO Focuses on CRM Printing
Pete Basiliere  9/5/2007

Pete's Perspective: Hot Summer Savings!
Pete Basiliere  8/20/2007

Pete's Perspective: Toner Particle Research Raises Questions
Pete Basiliere  8/5/2007

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