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Case Study: Electrifying Web-to-Print Portal Offerings

January 30, 2017

Here’s how a major Canadian electricity supplier streamlined its print procurement process, so that every staff member could order their printing needs via an online portal.

XMPie Hemlock Printers Ltd

XMPie customer Hemlock Printers, the largest full service commercial printing company in Western Canada, won the tender to build an advanced web-to-print system for a major Canadian utility.

The Challenge: Ensure the Web-to-Print store could handle hundreds of unique products, multiple integration points to 3rd party systems, and advanced credit card handling.

The Solution: XMPie’s PersonalEffect StoreFlow Pro.

“We already had over 100 Web-to-Print sites using a different software solution, but the capabilities and customization were limited,” said Richard Kouwenhoven, president and COO of Hemlock Printers Ltd., whose company handled the initiative for the Canadian utility. “We needed to find a new system with an open architecture and APIs to integrate with a variety of other internal systems and 3rd party applications. The fact that XMPie software can work with APIs was a major factor in our decision to use their Web-to-Print solution.”

The Results: The new system for the Canadian utility offers an exceptionally high level of service, streamlined order taking of popular printed items, along with enhanced tracking and monitoring of orders, response times and other vital metrics. It launched in March 2016 and was instantly and easily adopted by users.

Download the informative XMPie case study to learn more details about how the electricity supplier met its advanced web-to-print requirements.

XMPie, the leading provider of software for cross-media, variable data one-to-one marketing, offers solutions to help businesses create and manage highly effective direct marketing and cross-media campaigns. XMPie was founded in 2000 by veterans and visionaries of Scitex and EFI who, prior to starting XMPie, made major contributions to the innovative analog and digital printing solutions those companies created.

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