Doxee Event at Bernabeu –home of Real Madrid Football Club
March 7 2012 - Madrid, Spain and Modena, Italy: Doxee is proud to announce its first event in Spain in collaboration with its regional partner, Imdea Asesores. Topic of discussion:
Strategic Sourcing: how enterprises can optimize customer correspondence chains by effectively and efficiently managing service providers.
Today, for enterprises large and small, managed IT services and supply chains involve a multi-provider model. This model frequently holds true in the enterprise customer communication management (CCM) arena as well. Due to increased market fragmentation and no single vendor providing the full set of services, enterprises frequently end up choosing this multi-provider model that results not only in high implementation costs, but a long term surge in maintenance and support costs that often raises the TCO into the stratosphere.
Joining forces with Imdea Asesores – an organization known for its expertise in delivering and managing integrated CCM solutions in the Spanish market –Doxee showcased how its integrated communication platform, coupled with Imdea’s vast market knowledge, can resolve key issues underlying strategic sourcing for enterprises.
Some of the most well known Spanish organizations from disparate sectors including Telco, Banking and Utilities attended this joint session. Some of these attendees identified the key reason why their organizations had been using a multi-provider strategy: it allowed them to avoid a vendor lock-in and dependence on a single provider. This approach, though effective, has a major drawback – it complicates and makes extremely expensive any changes in governance models, resource access, technology and infrastructure upgrades required by event simple changes in correspondence process. Doxee and Imdea, together, are best positioned in helping enterprises address these multi-provider issues by delivering a CCM solutions that are not only comprehensive but also highly flexible. With Doxee’s open solutions and flexible licensing models, the safety net of multi-provider strategy is no longer required.
Doxee enables global business enterprises to engage and communicate with their customers in a pro-active, cost-efficient and profitable manner. Doxee Enterprise Communication Platform is a SaaS-enabled, XML-based multi-channel communication solution for enterprises that produce and deliver high-volume, variable-data, and Transpromo documents for their customers. These documents include subscriber bills, insurance policies, welcome letters and notices, account update emails, online PDF statements, personalized marketing campaigns and more. Doxee solutions have been deployed in global organizations in telecommunications, banking, finance, healthcare, manufacturing, utilities and government sectors, reaching over 100 million end-users worldwide. Doxee serves its global client base from offices located in North America and Europe. For further information, visit http://doxee.com/
Doxee Information Desk