Greetings - Curations discussing shifts in mind and focus plus key talent nurturing. • Outside the Paper, Print, and Mail • Self-Starters Drive Profits • Mindshift You Cannot Ignore • Expensive Omissions • Quality Saved Customer Andy & Julie Plata, Co-CEOs
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Stepping Outside the Paper, Print, and Mail Echo Chamber See if you agree with print industry veteran Andy Young’s opinion that “The future of customer communications is digital…While print and paper industry lobbying groups may spin tales of doom and gloom, this transformation represents significant opportunities for those willing to adapt…If this change feels unexpected, it might be time to step outside the echo chamber of the paper, print, and mailing industry.”
Self-Starters Drive Profits but Where Are They? In the print business, self-starters are valuable employees because they require less supervision to identify and execute tasks. Their attitude, skills, and behaviors increase productivity and profits. This Niagara Institute article helps you identify employees and applicants with self-starter attributes. Also discussed is the guidance and environment that will help them reach their full potential in your company.
CEO: The Mindshift You Cannot Ignore As a CEO, we know disruption is relentless in today’s volatile and uncertain environment. Managing those disruptions require transforming how we think, lead, and act. As a leader, developing a new Mindshift will help anticipate trends and create new paths forward. This Chief Executive article provides six strategies for leadership transformation that can help you adapt and thrive in an evolving world.
Expensive Omissions Sid reviews how many organizations only realize they have a new account when an order comes in. Their reps often pursue prospects without a detailed review, wasting time and resources by not evaluating the prospects. What are your Reps costing the organization each week?
Strong Customer Relationship Saves a Customer! Maintaining strong customer relationships is crucial – but what happens when a loyal and faithful customer calls you out because of lousy quality (OUCH!)? Keep reading to find out how Debbie underscores the need for open and truthful conversations with customers always!
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A 46-Year Wait: The Ultimate Lesson in Patience Think back to when you were a child; waiting 25 days for a Christmas present can feel like an eternity. Read how Timothy King, from Illinois, waited 46 years to open one of his Christmas gifts.
Additional News
o Crawford Technologies Partners with D2L to Simplify Accessibility Compliance for Users of D2L’s...
o Messagepoint Healthcare Touchpoint Exchange Wins 2025 BIG Innovation Award for AI-powered...
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o Crawford Technologies Achieves Strong Growth in 2024 with Customer-centric Innovations
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