By Sid Chadwick “…laptops also distract…students sitting next to the user…and a growing number of professors are banning laptops from their classroom…”……..Print-In-The-Mix” INTRODUCTION: My observation is that a significant number of commercial printers: Have higher-education customers (e.g., universities, community colleges, technical schools, et...

By Sid Chadwick “Great Customer Service…. prompts us to share those encounters….with others”………………...Forward Day by Day INTRODUCTION: Let’s first look…..at what that company and organization…. didn’t do….. They didn’t over-promise….and under-deliver. Generally, though they are unusually profitable, they didn’t “low-ball” their competition....

Are your operators in need of some help in their total large format production operation? Are your operators losing productivity? Is time being wasted trying to keep up with handling the large volume which has been printed? If so, adding an SDD Roll Wind Module to your large format printer can be an immediate solution and an answer to that problem....

By Sid Chadwick “The generous and bold…. have the best lives”………Norwegian Proverb INTRODUCTION: Let’s look at the evidence….before we draw premature conclusions --- about mediocre profitability: Has Senior Management…. personally met….our top 10 customers….in the last year….to discuss how we might improve what they receive from us…? Is our Cross-T...

An American Printer CommentaryAndy & Julie Plata If your company uses or provides print, social media, cross-media, or transmedia marketing services you will probably be affected in some way by the fallout from Cambridge Analytica actions. News of Cambridge Analytica’s nefarious activities should have all printers and marketers reviewing their and...

Are your operators in need of some help in their total booklet production operation or unable to obtain the kind of ultimate booklet perfection that professional printers can? Are your operators losing productivity in the booklet production operation? Are materials being wasted in re-runs and repairs? If so, adding the SDD BLT7202 2-Side Trimmer an...

By Sid Chadwick “Researchers discovered that people who knew each other well understood each other no better than people who’d just met!....Even worse, participants frequently overestimated their ability to communicate, and this was more pronounced with people they knew well”……….University of Chicago Booth School of Business INTRODUCTION: Hubris….a...

By Sid Chadwick “A Dream Written Down With A Date Becomes a Goal A Goal --- Broken Down Into Steps… Becomes A Plan… A Plan….Broken Down by Action Becomes Reality”……………………………………Michael Brabandt INTRODUCTION: “DISRUPTION”…. does not come….necessarily….from outside our industry.  Last week, in summary discussions at our Pressroom Performance Workshop,...

By Sid Chadwick “Participants in this bizarre story….that won’t die….won’t go away…….are acting like……‘If our eyes are closed…..no one can see us’…”…….MSNBC Commentator INTRODUCTION: This is about changes in our society….in our culture….that generate ….penalties…..much because of a lack of prompt feedback….to key participants. Case No. 1. We’ve jus...

Increase Profits, Automation, and Quality If increased profits or automation are of interest to your print operation - may we recommend booklet making. If you already produce booklets - may we suggest a method to improve the speed, accuracy, and profits from your existing operation? Many companies provide booklet makers. But the important question...