Now is the critical time to contact through multiple channels and personally with your customers and prospects. The inside sales team in our great industry is here not next year, next quarter or next month, it is Now! Many organizations confessed that too many of their customer contact personnel do not effectively engage customers and prospects.

Securing data and documents is a significant emphasis in the business world. Many production printers are looking to deliver more value to existing clients. So why are they not offering security or fraud prevention options to clients? How much more would a security-sensitive client, pay for high-value reports with embedded security codes? Probably...

When we know little about our Customers’ updated priorities we are reduced to a reactive position What should we be doing to learn what to assist and support each of those Customers accomplishing from their Top 3 Performance Objectives?

A reader asks for help updating a logo font: Our company logo is contained in a custom font. We want to update the logo to color. Should we replace the custom font with an image? Or is the custom font still the best option.

Konica Minolta Business Solutions announced the AccurioJet KM-1e digital color B2+ sheetfed LED UV inkjet production press. Inheriting excellence from the AccurioJet KM-1, the AccurioJet KM-1e embodies infinite business expansion possibilities, from current business fields to more profitable businesses. It will help customers pursue high value-adde...

Just when we got used to the word “pandemic,” we learn it is an “endemic.” In many ways, we are socially closer to our colleagues, but in a physical distance way. A new level of empathy and trust will be needed in the business world, replacing “direction and control.” Sharing experiences helps us find our way in the uncharted territory that lies ah...

  By Sid Chadwick, Chadwick Consulting, Inc. “We suggest you question every assumption about your business”……..Excerpt from Sequoia Capital’s “Black Swan” memo to Founders and CEO’s, The Wall Street Journal. INTRODUCTION: If cries of pain….and blood in the streets…. speak to opportunities…..our industry is…. “Rich”….! Case Study No. 1: A local publ...

Kodak announced a revolutionary new inkjet press and an enhanced portfolio of offset and digital solutions designed to deliver an unmatched return on investment. Kodak's game-changing technology allows printers to increase profitability by making their traditional workflows more efficient while creating opportunities for growth.

Going Wide with Wide-Format printing has turned out to be a business-saver during the COVID-19 pandemic. While other segments of printing may be a bit soft, Wide-Format Printing is hotter than ever. The companies who added Wide-Format printing to their manufacturing are grateful they did – it is profitable and consistent business.

It was sad to report Tuesday that Alon Bar-Shany is leaving HP. Many in the industry saw Alon as the face and heart of HP. His allegiance to the HP Indigo product line, its employees, and its customers is legendary. And, that loyalty seems to be what is leading to his surprise departure as HP management’s restructuring plan focused on firing hundre...