If your buyer is unhappy about something you may be the last to know. This Account Executive also learned that one-out-of-three customers told her…on her returned Customer Surveys-….. she was getting only 11% - 20% of their business…..when she thought she was getting….way over 50%.
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Success in our great industry….has many designs and looks…if…we’re paying attention. Recently, in our Wide-Format Peer Group, we were fortunate to be introduced to a company, an owner, and a culture --- like none….I’ve previously observed. Read More>>>
Read moreCompetition should cheer when a tough competitor is bought-out. Something just happens inside an organization when ownership and significant money changes hands. Practically speaking, the glue, the starch and standards just aren’t there like they were.
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