Sid’s column discusses how suppliers often lack self-promotion and supporting collateral, leaving customers unaware of their full capabilities. This gap can result in significant missed opportunities. It was pretty easy for him to uncover well over $500,000 of annual repeat business from current customers – that our client is not receiving…from cur...

Debbie has just dropped her last column for 2024 – a must-read! She highlights what it’s truly like in the printing business, yet she still loves it! And she hints at what she’s working on to make her columns even more valuable in 2025.

Years ago, I managed thirty District Managers and Reps. I handwrote personalized letters each Christmas to show my appreciation for them. This built strong relationships and contributed to our annual revenue growth. This holiday season, write personal notes to your team and key suppliers. Handwritten notes are cherished because they are rare.

The printing pool of qualified candidates for employment in our industry has significantly diminished. Many industry experts argue that this situation is largely our responsibility; we have not done enough to prepare for the future by effectively engaging and training younger generations in the world of PRINT. It’s time to shake things up!

If you want your sales force to continually close deals, they need you to motivate and empower them, not micromanage them. To be clear -- individuals drawn to sales hate and they disdain being micromanaged. Learn more.

Sid discusses how retaining top talent and multi-year customer agreements boost profitability and stability. He reviews the benefits of long-term retirement plans and a strong senior management team, ensuring your company's culture and value for a stable, prosperous future.

In Sid's article, he discusses how effective leadership requires vision and agility. He offers strategies to prevent neglect and preserve your legacy. From grooming family successors to hiring top talent, discover actionable insights to keep your business thriving.

Did you know UV printing was invented in the early 1970s? At first, it was only used for printing barcodes and packaging labels, as the equipment was less extensive than it is today. But then along came UV light-curing gel nail polish, and the UV printing industry changed. Learn about UV printing benefits and applications that are making printers m...

In this article, Sid discusses how some print industry owners regret selling to Private Equity firms, finding the returns unsatisfactory for their decades of hard work and dedication. In his CEO Peer Group, young managers are groomed to take the reins of their company slowly. Developing your next Senior Management Team is a win-win-win!

Quit making excuses for not inviting customers to tour your facility. It’s time to open the door and show them what you can do for them. Phone calls, emails, and texts aren’t working. Customer-facing is still the best method of building long-lasting relationships. We need more customer-facing time.