Join Debbie as she illustrates how embracing Our Customer's Vision can transform your company culture. Don't miss this insightful article, which includes content and design for your review and use.

Sid discusses that customer education in our industry is not just an opportunity but a responsibility. Most customers only know what they buy, not what we're truly capable of offering. By embracing the opportunity to educate, we can elevate their success, strengthen relationships, and make a lasting impact. Read Sid's article now.

Sid's article this week reviews eliminating mediocrity, enhancing improvements, and preparing for unforeseen challenges. He suggests you learn how to take control of your operations, make impactful decisions, and build on essential values to strengthen your team. Read Sid's article now.

Debbie encourages us to embrace new connections and make a much-needed effort to uplift others and ourselves. A previous WIP event was met with encouragement and community building within the print industry.  Debbie acknowledges that life is more about rewriting than writing!   Read more…

Debbie's article will inspire you to unleash your printing business's growth potential by exploring the world of décor printing. From unique wall art to custom furnishings, you'll learn how to elevate your offerings in a market where décor depends on ingenuity, finishing, quality, and consistency.

Are your sales reps struggling to get appointments with major prospects? Sid's article reviews strategies for tackling challenges and understanding the unseen dynamics. Learn how research can enhance your company's performance and profitability. Don't miss out—read now and transform your business strategy!

As promised, Debbie writes about a recent customer loss and how it might have been avoided. She encourages us to align our priorities and treat our customers with commitment, honesty, and continuous communication. No ghosting allowed!

  By Sid Chadwick “If you could take your experiences and ask to trade them in, the ones I would (not) trade would be the failures. Those are the most valuable ones.”...............................................................Jerry Seinfeld INTRODUCTION: “Ignorance” of opportunities with your Suppliers… is no excuse…for… “Neglect.” You… have no...

Sid reviews how many organizations only realize they have a new account when an order comes in. Their reps often pursue prospects without a detailed review, wasting time and resources by not evaluating the prospects. What are your Reps costing the organization each week?

Maintaining strong customer relationships is crucial – but what happens when a loyal and faithful customer calls you out because of lousy quality (OUCH!)? Keep reading to find out how Debbie underscores the need for open and truthful conversations with customers always!