By Sid Chadwick “Researchers discovered that people who knew each other well understood each other no better than people who’d just met!....Even worse, participants frequently overestimated their ability to communicate, and this was more pronounced with people they knew well”……….University of Chicago Booth School of Business INTRODUCTION: Hubris….a...

By Sid Chadwick “A Dream Written Down With A Date Becomes a Goal A Goal --- Broken Down Into Steps… Becomes A Plan… A Plan….Broken Down by Action Becomes Reality”……………………………………Michael Brabandt INTRODUCTION: “DISRUPTION”…. does not come….necessarily….from outside our industry.  Last week, in summary discussions at our Pressroom Performance Workshop,...

By Sid Chadwick “Participants in this bizarre story….that won’t die….won’t go away…….are acting like……‘If our eyes are closed…..no one can see us’…”…….MSNBC Commentator INTRODUCTION: This is about changes in our society….in our culture….that generate ….penalties…..much because of a lack of prompt feedback….to key participants. Case No. 1. We’ve jus...

Increase Profits, Automation, and Quality If increased profits or automation are of interest to your print operation - may we recommend booklet making. If you already produce booklets - may we suggest a method to improve the speed, accuracy, and profits from your existing operation? Many companies provide booklet makers. But the important question...

By Sid Chadwick “You can not teach a man anything….you can only help him find it within himself”………………………..Galileo Galilei INTRODUCTION: We not so long ago delivered a “2018 Customer Survey Analysis & Report”….to a client…..whose customer survey response rate ---was…….41%........! Subsequently, their Plant Manager…..sent me an unsolicited photo of...

By Sid Chadwick Q: “I hear your sense of uncertainty re. what to do next……..Does your senior management team know which customers value you most?................A: (After a 5 second pause)…”No, we don’t”……CEO Peer Group Check-in Discussion INTRODUCTION: That discussion occurred with a company that’s growing about 20% a year, and with a history of m...

By Sid Chadwick If “Cash Flow” is tight for what I desperately need to re-invest, how do I insure that we don’t lose money….any given month…?.........CEO, Peer Group Meeting INTRODUCTION: A highly respected, very profitable Peer Group member (we’re talking 20 – 25% ---year after year)… is observed to remark, “Most of our competitors are on a steady...

An American Printer Commentary By Andy & Julie Plata, Co-CEOs American Printer In this, our third Commentary related to the January 31 announcement of Fujifilm’s proposed Xerox takeover, we share actions taken by Xerox’s largest and third largest owners. Carl Icahn and Darwin Deason together own approximately 15.2% of Xerox. Their Xerox stock wo...

          In response to our Commentaries on the Fujifilm’s Xerox buyout, we received two messages from Xerox’s 2 largest Sabre holders related to their opposition to the Fujifilm $0 buyout offer of Xerox. Read Carl Icahn’s letter to shareholders here. Xerox’s Response Read Darwin Deason’s letter and his lawsuit to halt the transaction here. Xer...

New York, N.Y., February 13, 2018.  Darwin Deason, a long-term and third-largest shareholder of Xerox Corp. (“Xerox”), has filed a lawsuit against Fujifilm Holdings Corp. (“Fuji”), Xerox, current Xerox board members and Ursula M. Burns, Xerox’s former Chairman and CEO.  The complaint was filed on February 13, 2018, in the Supreme Court of the State...