If your buyer is unhappy about something you may be the last to know. This Account Executive also learned that one-out-of-three customers told her…on her returned Customer Surveys-….. she was getting only 11% - 20% of their business…..when she thought she was getting….way over 50%.

Success in our great industry….has many designs and looks…if…we’re paying attention. Recently, in our Wide-Format Peer Group, we were fortunate to be introduced to a company, an owner, and a culture --- like none….I’ve previously observed. Read More>>>

Merton Louis Matthews, 91, Westerly RI passed away peacefully at home on 31 January 2019. Born 31 July 1927 in Westerly RI, Merton enlisted in US Army in 1944 and was honorably discharged in 1947.  In 1950, Mert earned his Mechanical Engineering degree from the University of Rhode Island and then joined his father at Maxson Automatic Machinery Com...

Question: Dr FontZ, We were told our signature needs to be created as a TrueType font rather quickly for a corporate project. Based on the previous font we had, we need the signature to be in ABCDE with a specific height and point size. Can you help as our group does not know how to do this? Dr FontZ: My team would be happy to help. Because TrueTy...

Competition should cheer when a tough competitor is bought-out. Something just happens inside an organization when ownership and significant money changes hands. Practically speaking, the glue, the starch and standards just aren’t there like they were.

  Sixth Annual KODAK SONORA Plate Green Leaf Award Program Recognizes 13 Printers for Excellence in Sustainable Printing Rochester, NY, January 22, 2019 – Kodak, a global leader in developing environmentally sustainable printing solutions, today announced the 2018 KODAK SONORA Plate Green Leaf Award winners, which includes 13 printers from around t...

Industry Veteran Bill Miller Announces His Retirement from Flint Group’s Commercial, Publication and Sheetfed Inks (CPS) Business Plymouth, MI – December 18th, 2018 After 42 years with Flint Group, long-time industry leader Bill Miller announced his plans to retire at the end of this year. “I will always feel passionate about this company,” said Mr...

Recruiting Efforts DO Get Results! Executive leadership of companies across the country are facing a critical issue that affects the future sustainability of their business. It is the ability to recruit young people into the industry to replace a retiring and departing workforce.

Printing Company "Takes the Plunge" for SOMT “PrintingCenterUSA is changing the lives of thousands of Special Olympics Montana athletes with their partnership with the Great Falls Polar Plunge,” said Mandy Patriarche, development director, Special Olympics of Montana. “Because of their efforts, athletes in the Great Falls area and around the state...

Gender Diversity – Who is Your Customer? Diversity in the graphic communication industry is an important value that should be embraced by businesses, associations, academia, and by individuals. However, presently the industry lacks in diversity in several ways: