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Waiting for techs to arrive for problem resolutions is a productivity killer while remote response service is a productivity enhancer. But, remote service infrastructure requires investments in the best systems, processes, and personnel. Kodak’s investments support their remote technical teams who resolve 1 out of 2 problems. Read how Remote Respo...

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To be accessible, a document must be perceivable, which means that a screen reader must be able to read or describe everything on the page out loud or via a braille device. Custom fonts such as “all-in-one” fonts, logo fonts and signature fonts may cause havoc with the screen reader’s interpretation. One fix is adding alternate text descriptions, r...

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