"New" Account Executives, Inside Sales Reps, and CSRs are being hired throughout our great industry. A Buyer with any experience spots a "newby Rep" from 100 yards and in the 1st five minutes. Those Buyers know to wait at least six months, before considering the "newby."

Are you terrified that Digital Signage will put Print Service Providers (PSPs) out of business? Then, learn how to use digital technology to grow your business and become a more valuable solutions provider for your customers!

Recently, we were part of a client's successful efforts to persuade his son and his son's close business associate to leave their high-powered sales jobs and join our client's commercial print company long-term. Those two young, high-powered sales executives did their homework on multiple issues.

Successful leadership and talent are required for successful ownership. Hiring needed talent and potential leadership I believe requires organizational participation, which includes a thoughtful perspective of your future talent needs.

When document designers change company documents from landscape orientation to portrait some font problems may arise. You may need different versions of your fonts and images to manage the rotation.

PSP's have never done as much hiring as they are "trying" to do today. While driving out and about, I see an abundance of "Now Hiring" signs -- everywhere!  I wonder who is printing all those signs -- is it you?   Or are you also trying to hire?

At Scitex and then XMPie, Jacob and his teams enabled communicators to practice highly creative and refined print personalization. Jacob's cross-media personalization innovations helped printers and related businesses prosper by supporting their clients' digital transformations.

Fruitless client business relationships will deplete and attack your company’s bottom line. Read on to learn how to take your business back! 

Owner neglect of a "Written Succession Plan" has existed so long across our great industry and associations we seem to no longer see its consequences. How industry suppliers have tolerated such neglect and consequences by our associations, I have no explanation.

I still can't remove from memory how a highly respected Plant Manager asked one of his Sales Reps if he could tour the customer's plant that was using a proprietary, customized product the Plant Manager's plant was producing. When asked why the request, he replied...